Follow-Up Tracker

Follow-up

Keeps one list of what was meant to happen after a visit or a discharge, and who is chasing it.

What Follow-Up Tracker does

Reads the follow-up instructions out of a discharge summary or a visit note and turns each into a tracked item with a due date.
Shows who owns each item, what has been tried, and which are overdue.
Where your service chooses, sends a fixed-wording check-in to the patient and routes anything they say to a person.
Records that a person closed an item, and how.

Guardrails

Decide whether a symptom matters. That is a clinician’s question, and Clinical Advisor asks it of one.
Ask a patient a clinical question. The check-in is a fixed set; anything beyond it is a person’s conversation.
Reply to a patient’s free text with generated text.
Close a follow-up item. A person records the outcome; Follow-Up Tracker records that they did.

Who it helps

The discharge coordinator. The practice nurse running the results-to-be-actioned list. The nurse unit manager who is asked did anyone call them. The director of nursing reporting on post-discharge follow-up.